Reference

What You Agree To When You Use 8kb

These terms set out the rules that apply when you open an account, deposit through bKash, Nagad, or Rocket, and access the lobby. Access and eligibility depend on your local law and the regions we currently support.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessOne account per personSubject to change with notice
8kb What You Agree To When You Use 8kb
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you believe your account has been actioned incorrectly under them, contact our support team directly. We respond through the channels below. Have your account ID and the relevant transaction or session detail ready so we can resolve it faster.

Team online

Live Chat

Start a live chat from any page inside your account. Describe your terms query clearly and our team will pick it up and respond in the same session.

Email Support

Send a detailed message to our support address. Include your registered mobile number and the section of the terms your query relates to for a faster response.

Account Help Centre

Check the Help Centre inside your account for answers to common terms questions, covering wallet rules, account limits, and how verification works.

HOW WE HANDLE THIS

How 8kb Manages Your Account Under These Terms

Our account operations follow the rules set out in these terms. When something changes — a wallet policy, a verification requirement, or a regional restriction — we update this page and notify you. Here is how the key areas work in practice.

Wallet Security

Your bKash, Nagad, or Rocket number is verified against your account on first deposit. We do not allow funding from unregistered third-party numbers, and any mismatch triggers a manual review.

Account Data Retention

We keep your account records, transaction history, and verification documents for as long as required by our operating rules. You can request a summary of stored data through the Help Centre.

Changes to Terms

When we revise these terms, the updated version replaces the previous one on this page. We aim to give reasonable notice of material changes before they take effect on your account.

Dispute and Review Process

If you dispute a decision made under these terms — an account suspension, a rejected withdrawal, or a wallet mismatch — raise it via live chat or email. We review and respond within our stated handling window.

Common Questions About These Terms

These are the questions we hear most often about how our terms work. If your question is not here, open a live chat from your account page and our team will walk you through it.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket number violates these terms and may result in your account being suspended pending review.

We post the updated terms on this page with the effective date. Continuing to log in and use the lobby after that date means you have accepted the revised terms as they stand.

Submit a data request through the Help Centre inside your account. Include your registered mobile number. We will pull your account records and respond through the same channel.

Yes. Access to the lobby and your account wallet depends on whether online casino activity is lawful in your location. These terms apply only to eligible regions, and availability is subject to local law.

Contact us via live chat or email with your account ID and the details of what happened. Our team will review the action taken under these terms and respond with an explanation or resolution.

Rocket deposits follow the same wallet verification rules as bKash and Nagad. The number must match your registered account. Any unmatched deposit is held and reviewed before crediting your account wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.