Finding the Right Answer, Fast
We've organised this FAQ around the actual questions we see come through — account access, wallet deposits, withdrawal verification and game navigation. Each answer reflects how 8kb actually operates, not a generic script. If you're depositing through Rocket for the first time, the answer walks you through what happens on our end after your transfer lands. If you're switching from slots to
a live Baccarat table, you'll find out exactly how the lobby is arranged. For account questions — like updating your mobile number or checking your wallet balance — we've kept the steps short and actionable. Anything not covered here goes to our support team, who handle account-specific issues directly. Access to certain features depends on your local law and eligible region, so
if something looks unavailable in your area, that's the reason. Start with the questions below; if you're still stuck, the support section at the bottom of this page shows you where to go next.
- bKash
- Nagad
- Rocket